1. Introduction
At Torch Smart Urban Solutions SL, CIF: B70800107 we respect and protect the privacy of all users interacting with our website. This policy explains how we collect, use, and protect personal data.
2. Data We Collect
We collect the following personal data through the contact form on our website:
- Name
- Email address
- Message, inquiry, or comment sent
3. Purpose of Data Use
The data collected is used exclusively to respond to inquiries submitted through the contact form.
4. Data Storage
Personal data is stored indefinitely in the inbox of our email account, protected by strong passwords and accessible only by our team.
5. Consent
Before submitting personal data through the contact form, we request explicit consent via a checkbox, confirming that the user has read and agrees to this privacy policy.
6. Security
We implement security measures, including strong passwords and HTTPS protocol, to protect the data submitted through our website.
7. User Rights
Users have the right to access, rectify, or request the deletion of their personal data. To do so, they can write directly to our email address: jpena@torchurbansmart.com.
8. Data Sharing
We do not share or transfer personal data to third parties without prior user consent. If necessary, we will contact the user directly to request the appropriate authorization.
9. Policy Updates
This privacy policy may be updated periodically. We will notify changes through a visible notice on this page.
